ZHI has robust Strategic Information and Evaluation (SIE) systems for each of its projects, and currently these are Accelerated, and Comprehensive HIV Care for Epidemic Control (ACCE) and DREAMS Reignite, Innovate, Sustain and Empower (RISE). Each of these systems are structured to allow data collection, capture in respective databases and access by program and SIE staff at community, health facility, district, provincial and national levels. The main databases are District Health Information Software (DHIS 2), with ACCE and DREAMS-RISE having separate instances. The DREAMS-RISE DHIS manages beneficiary-level data, and the ACCE DHIS manages largely aggregate data; DHIS 2 tracker is also used by ACCE for longitudinal tracking of sub-groups of clients including treatment defaulters and clients referred for treatment initiation.
ZHI SIE systems are evidence based, participatory and software automated, with a greater emphasis on learning and continuous quality improvement. Key performance indicator data are collected and analyzed weekly, monthly, quarterly, biannually, and annually; these are packaged into information products including slide decks and narrative reports which are shared internally with program teams and externally with sub-partners, government line ministries and donors. Figures 2 and 3 summarize data flow within the ACCE and DREAMS-RISE projects respectively.
ZHI uses the interactive and dynamic Power BI dashboards, directly linked with program databases, to enable projects to keep track of progress in near-real-time for performance management and decision making.
These dashboards are accessed by district, provincial and national level project staff, and supervisors for real time program decision-making. ZHI employs collaboration, learning and adaptation (CLA) approach to generate, share, and use evidence that is critical for program optimization and service quality improvement (POSQI). Some of the CLA activities include deep dives, operational research, program assessments and evaluations. Quantitative and qualitative data are collected to monitor progress and track outputs, outcomes, and impact.
ZHI has an integrated management information system (IMIS) used to manage some of the operational activities including timesheets, booking of travel and procurement requests, leave booking among others. This web-based system can be accessed by all ZHI staff and allow efficient execution of operational activities which is critical for achievement of organizational objectives.
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